Lincolnwood officials demeanour to boost residents’ support, download of encampment app

Six months given a encampment of Lincolnwood launched a initial mobile focus for smartphone users, some 200 people have embraced a new technology, encampment officials say.

The new encampment of Lincolnwood app went live Jun 24, permitting residents to use their smartphones to send in use requests, lane a swell of a ask and perspective an interactive map display other tentative requests formerly submitted by others.

As partial of a $3,600 annual use package a encampment purchased from digital communications association PublicStuff, a encampment during a same time combined an interactive underline to a web site that provides a same functionality.

Officials pronounced encampment staff have attempted several ways to foster a app and make it as useful as probable for residents, including edition info about it in a encampment newsletter.

Lincolnwood to launch complaint-tracking app

Lincolnwood to launch complaint-tracking app

Residents of Lincolnwood will shortly be means to use their smartphones to record and lane complaints and other requests submitted to a village.

The new encampment of Lincolnwood app is set to go live Jun 24, permitting residents to send in use requests, lane their swell and perspective an interactive…

Residents of Lincolnwood will shortly be means to use their smartphones to record and lane complaints and other requests submitted to a village.

The new encampment of Lincolnwood app is set to go live Jun 24, permitting residents to send in use requests, lane their swell and perspective an interactive…

(Natalie Hayes)

“We have seen a medium arise in a series of requests for use as a mobile app has offering a new process in submitting requests for service,” Petroshius said. “Staff is also regulating PublicStuff to record requests that come in by phone or email so if a proprietor provides staff with an email, a proprietor will be means to lane a use ask regulating PublicStuff.”

The new electronic platforms were meant to streamline a village’s complement for responding to complaints by automatically filtering them to a suitable encampment dialect and staff member, who afterwards sees a censure and can refurbish a status.

Although a app, that officials pronounced had been downloaded 247 times as of early December, has struggled to benefit traction among residents, a electronic makeover has proven to be a certain change for both residents and encampment staff.

Using GPS information supposing by mobile devices, residents can now brand a accurate locations of requests and also upload photos of their concerns, possibly with a smartphone or on a computer, officials said.

“The series of downloads has continued to arise usually and is unchanging with other communities when compared to their altogether population,” Petroshius formerly said. “Those that have used a app suffer a elementary and superb design, being means to stay adult to date on Village events, and simply submitting requests for service.”

The app is accessible for giveaway during a Google Play store and on iTunes.

Natalie Hayes is a freelancer.