GoKY website replaces 511 phone line for Ky. traffic, alley information

FRANKFORT — Motorists roving around Kentucky can now navigate a highways and by-ways of a Bluegrass with a modernized tool. Goky.ky.gov, an online trade and alley information portal, has transposed a normal 511 transport and continue phone system.

The improved, user-friendly height provides travelers entrance to reliable, present information per trade conditions, construction activity, and a Kentucky Transportation Cabinet’s (KYTC) response to weather-related events. The new GoKY website includes reports from KYTC as good as from Waze – a real-time trade stating focus formed on crowdsourced information.

“After roughly dual decades of 511 use, today’s travelers are bypassing a antiquated phone line for visual, on-demand highway and continue conditions,” pronounced Sec. Greg Thomas. “Goky.ky.gov is a ideal resolution to prove a needs of a roving open while stewarding state dollars. Our Cabinet employees and partners have worked diligently to broach a height that tells a open what they wish to know before attack a road.”

Now, motorists who dial 511 will hear a brief phone summary informing them of a change. To ask Safety Assistance for Freeway Emergencies (SAFE) Patrol in cases of car relapse or to news incidents, motorists will be destined to call 877-FOR-KYTC. In addition, a former 511 intelligent phone focus will no longer be offering or operational. The content and email warning underline has also been discontinued.

To yield travelers with a mobile option, KYTC encourages motorists to download a giveaway Waze application. Since 2014, a Cabinet has participated in a public-private partnership with Waze CCP (Connected Citizens Program). Both entities yield a giveaway sell of real-time information each dual minutes, giving drivers a clearer bargain of alley events. The app provides turn-by-turn navigation as good as trade reporting.

“Helping drivers have a improved knowledge on Kentucky roads is critical though not during a responsibility of safety. We advise drivers to use GoKY to devise forward before they drive. To equivocate dreaming driving, ask your newcomer to news delays and incidents regulating Waze,” pronounced Dr. Noelle Hunter, executive executive of a Kentucky Office of Highway Safety.

Over a final dual years, call volume to 511 has forsaken by scarcely 40 percent. This extreme decrease stirred Cabinet officials to weigh a hotline’s effectiveness. Phasing out a phone complement will save taxpayers adult to $750,000 annually.

In addition, a 511 phase-out shifts all information government to in-house Cabinet staff, that eliminates a need for executive services. Using existent craving infrastructure technologies, Cabinet engineers will now be means to save, constraint and routine information for destiny formulation and highway reserve purposes, a duty not accessible with a aged 511 mapping and phone system.

When 511 was conceptualized, a Federal Communications Commission’s (FCC) endorsed that a three-digit series offer as a singular transport information hotline, that separated a need for mixed phone numbers. States are not federally compulsory to exercise 511; however, Kentucky chose to adopt 511 in 2000 after a Kentucky Public Service Commission henceforth reserved a number.

Motorists can entrance transport and trade conditions during http://goky.ky.gov or minister their possess reports during http://www.waze.com or around a Waze mobile application. Follow us on Twitter @KYTCGoKY.