GoKY website replaces 511 phone line for Kentucky trade and alley information

FRANKFORT, Ky.– Motorists roving around Kentucky can now navigate a highways and by-ways of a Bluegrass with a modernized tool.

Goky.ky.gov, an online trade and alley information portal, has transposed a normal 511 transport and continue phone system.

The improved, user-friendly height provides travelers entrance to reliable, present information per trade conditions, construction activity, and a Kentucky Transportation Cabinet’s (KYTC) response to weather-related events. The new GoKY website includes reports from KYTC as good as from Waze – a real-time trade stating focus formed on crowdsourced information.

“After roughly dual decades of 511 use, today’s travelers are bypassing a antiquated phone line for visual, on-demand highway and continue conditions,” pronounced Sec. Greg Thomas. “Goky.ky.gov is a ideal resolution to prove a needs of a roving open while stewarding state dollars. Our Cabinet employees and partners have worked diligently to broach a height that tells a open what they wish to know before attack a road.”

Now, motorists who dial 511 will hear a brief phone summary informing them of a change. To ask Safety Assistance for Freeway Emergencies (SAFE) Patrol in cases of car relapse or to news incidents, motorists will be destined to call 877-FOR-KYTC. In addition, a former 511 intelligent phone focus will no longer be offering or operational. The content and email warning underline has also been discontinued.

To yield travelers with a mobile option, KYTC encourages motorists to download a giveaway Waze application. Since 2014, a Cabinet has participated in a public-private partnership with Waze CCP (Connected Citizens Program). Both entities yield a giveaway sell of real-time information each dual minutes, giving drivers a clearer bargain of alley events. The app provides turn-by-turn navigation as good as trade reporting.

Over a final dual years, call volume to 511 has forsaken by scarcely 40 percent. This extreme decrease stirred Cabinet officials to weigh a hotline’s effectiveness. Phasing out a phone complement will save taxpayers adult to $750,000 annually.

In addition, a 511 phase-out shifts all information government to in-house Cabinet staff, that eliminates a need for executive services. Using existent craving infrastructure technologies, Cabinet engineers will now be means to save, constraint and routine information for destiny formulation and highway reserve purposes, a duty not accessible with a aged 511 mapping and phone system.

When 511 was conceptualized, a Federal Communications Commission’s (FCC) endorsed that a three-digit series offer as a singular transport information hotline, that separated a need for mixed phone numbers. States are not federally compulsory to exercise 511; however, Kentucky chose to adopt 511 in 2000 after a Kentucky Public Service Commission henceforth reserved a number.

Motorists can entrance transport and trade conditions during http://goky.ky.gov or minister their possess reports during http://www.waze.com or around a Waze mobile application.