The site charity giveaway tickets for a firework arrangement to symbol a commencement of Hull’s year as UK City of Culture crashed due to demand.
The initial 15,000 tickets for a 1 Jan eventuality were done available online during 08:00 GMT.
Organisers introduced an online queuing complement and apologised for a problems.
All tickets were claimed within dual hours notwithstanding a problems. A final 10,000 tickets will be expelled on 5 November.
Users reported watchful in a reserve for around 45 mins to book tickets.
It is not a initial time City of Culture events have caused issues.
High direct for tickets to an acrobatic opening in Jul also caused a online engagement complement to crash.
The City of Culture group pronounced a initial issues on a site were caused by “the volume of web traffic”.
Martin Green, executive and arch executive officer of Hull 2017, said: “We are wakeful some users gifted technical problems in removing on a site in a initial 20 minutes, after that tickets were processed for customers, and normal use resumed.”
He also suggested people wishing to request for a second call of tickets to pre-register their sum before 11:00 GMT on Saturday.
The arrangement is due to take place over a city centre from 20:17 GMT, accompanied by a specifically consecrated soundtrack featuring song available by bands and musicians compared with Hull.
Organisers pronounced a uncover would be bigger than a New Year’s Eve arrangement hold in London.